PRIVACY POLICY FOR RUBBL

www.rubbl.com.au

Effective date: 25^th May 2025

1. Introduction

Welcome to RUBBL Technologies Pty Ltd ("RUBBL", "we", "us", or "our"), the operator of www.rubbl.com.au ("Service"). This Privacy Policy serves as our commitment to respect and protect the privacy and personal information of our service users ("you"). Governed by the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth), this policy provides a comprehensive overview of our practices regarding the collection, use, and protection of your personal information.

By engaging with our Service, you acknowledge you have read, understood, and agreed to the practices described in this policy.

2. Acceptance of This Policy

By accessing and utilizing our Service, you confirm your acceptance of this Privacy Policy and consent to the collection and use of information in accordance with this document. Should you disagree with any part of this policy, please do not use or access our Service. It is important to note that this policy may be updated or revised periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued engagement with our Service after any modifications to this Privacy Policy will constitute acknowledgment and consent of those changes.

Your continued use of our Service, even after updates are published, signifies your ongoing consent to our data handling practices as outlined herein.

3. Updates to This Policy

RUBBL Technologies Pty Ltd reserves the right to update or change our Privacy Policy at any time. Changes to this policy will be posted on our website and the "effective date" at the top of this document will be amended accordingly. We encourage you to review this Privacy Policy periodically for any changes. Substantial changes to our Privacy Policy will be communicated to you through the Service or via the email address you have provided us, where applicable. Your continued use of the Service after the posting of any updates or changes to this policy will signify your acceptance of those changes.

4. Collection of Personal Information

We collect various types of information for multiple purposes to provide and improve our Service to you. Such information includes, but is not limited to:

• Identifying Information: Such as your name, email address, and telephone number, which you provide when registering for our Service, subscribing to our newsletter, or engaging in other activities available on our Service.
• Transactional Information: Details of transactions and bookings you carry out through our Service.
• Technical Information: Including your internet protocol (IP) address, browser type and version, and other technology on the devices you use to access our Service.
• Usage Data: Information on how you interact with our Service, such as the pages on our site that you visit.
• Communication Records: Including messages, feedback, or queries you send via contact forms, email, or chat interactions.

5. Collection of Sensitive Information

In certain circumstances, RUBBL Technologies Pty Ltd may collect sensitive information, which is given a higher level of protection under the Australian Privacy Principles. Sensitive information includes details about your racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health information, or biometric data. We will only collect sensitive information with your explicit consent or where required by law, and it will be used strictly for the purpose for which it was provided.

6. Purposes for Collection, Use, and Disclosure

Your personal information is collected, used, and disclosed by RUBBL Technologies Pty Ltd for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your account: to manage your registration as a user of the Service.
• For contract performance: developing, complying with, and undertaking the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide you with news, special offers, and general information about other goods, services, and events we offer.

7. Direct Marketing

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

8. Cross-border Disclosure of Personal Information

RUBBL Technologies Pty Ltd may transfer, store, and process your information in countries other than Australia. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9.1 Behavioral Tracking and Analytics
We use third-party analytics tools (such as Google Analytics) to better understand how users interact with our Service. These tools collect non-identifying data such as browser type, screen resolution, time spent on pages, and referring links. This data helps us improve usability and performance. You may opt out of certain tracking using browser add-ons or privacy settings.

10. Third-Party Services and Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We disclaim responsibility for the privacy practices or content of third-party websites, even if linked within our Service. Users should consult external policies directly.

11. Security of Personal Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We implement a variety of security measures including access controls, secure communication methods, and encryption to ensure the confidentiality of your data.

11.1 User Account Security
Where applicable, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect unauthorized access or a breach of your account, you must notify us immediately at privacy@rubbl.com.au.

12. Data Retention and Deletion

RUBBL Technologies Pty Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Upon expiration of the retention period, we will securely delete or anonymize your personal information.

You may request the deletion of your personal data at any time by contacting privacy@rubbl.com.au, subject to legal and contractual retention obligations.

13. Access to Your Personal Information

You have the right to access the personal information we hold about you, to ensure it is accurate, complete, and up-to-date. Upon request, we will provide you with a copy of your personal information stored in our database. This service will be provided free of charge, except where providing access would require a disproportionate effort on our part.

14. Correction of Your Personal Information

If you believe that any information we hold about you is incorrect, incomplete, or outdated, you have the right to request its correction. We will promptly update any information found to be incorrect and, where applicable, notify third parties to whom we have disclosed the inaccurate information.

15. Anonymity and Pseudonymity

Where feasible, we provide you the option to interact with us anonymously or under a pseudonym. This might be applicable when you inquire about our services without becoming a user of our Service. However, for most of our activities, identifying information is necessary for effective service delivery.

16. Children’s Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We request that no person under 18 submit personal data to our Platform.

17. Sensitive Information Handling

We recognize that some information we collect may be considered sensitive under the Australian Privacy Principles. Sensitive information includes data about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or criminal record. RUBBL Technologies Pty Ltd will only collect sensitive information with your explicit consent or when it is required by law, and it will be used solely for the purpose for which it was provided.

18. Complaints and Concerns (Data Breach)

While we employ security measures, we recognize the potential for data breaches. In the unlikely event of a breach that poses a risk of serious harm to affected individuals, RUBBL Technologies Pty Ltd will:

• Promptly assess the breach and take steps to contain and mitigate the situation.
• Notify the Office of the Australian Information Commissioner (OAIC) as required by law.
• If the breach is likely to result in serious harm, notify affected individuals. This notification will include a description of the incident, the types of information involved, and recommended actions for individuals to take.

If you have any complaints or concerns about our handling of your personal information, or if you believe we have breached the Australian Privacy Principles, please contact us with a detailed description of your complaint first. We take all concerns seriously and will respond promptly after receiving notice of your complaint.

Contact Information for Complaints:

Email: info@rubbl.com.au

19. Contact Information

For any questions or comments about this Privacy Policy, or if you need to update, delete, or change any personal information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact details below:

Email: privacy@disposal.rubbl.com.au

21. Automated Decision-making and Profiling

We do not use automated decision-making or profiling directly within our Service. Should this change in the future, users will be informed through updates to this Privacy Policy, and where necessary, explicit consent will be sought.

22. Data Portability

You have the right to be provided with a copy of the data we have on you in a structured, machine-readable, and commonly used format. You can request this data at any time, and we will provide it within a reasonable timeframe.

23. Changes in Business Ownership

In the event that RUBBL Technologies Pty Ltd is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

If such a transfer occurs, you will be notified, and where applicable, given an opportunity to opt out of continued use of your information under the new entity's policy.

24. Effective Date and Policy Review

This Privacy Policy is effective as of 25^th May 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We review our Privacy Policy regularly and encourage you to check this page periodically for any changes.